1.    Always follow ship methods indicated on each ticket.   All routing (ship method) changes for DROP SHIP VENDORS must be approved by contacting NMD at 800-649-5429.

2.    Failure to comply with the routing instructions will result in a chargeback of all freight charges.  Packing, paperwork, and merchandise violations will result in a fine to cover additional costs.

3.    Over shipment, unauthorized substitutions, shipments which are not in compliance with purchase order specifications or shipped after the order has been confirmed canceled, will be returned to the sender on a freight prepaid basis without recourse to NM Direct, and without obtaining verbal or written authorization label.  The freight charges as well as handling charge will be charged back to the vendor.

4.    Vendors participating in the NM Direct Drop Ship Program must acknowledge orders in a timely and accurate manner.

5.    As dictated by the Neiman Marcus Group Purchase Order Legal Terms, Vendors are prohibite from contacting NM Direct customers except as directed by NM Direct on NM Direct's behalf.