PACKAGING SPECIFICATIONS
Failure to perform the Packaging Specifications #1-7 will result in a $100 chargeback per specification plus any additional charges incurred to have the item(s)/shipment(s) meet the specifications:
SHIPPING SPECIFICATIONS
Failure to perform Shipping Specifications #1-4 will result in a $100 per pallet chargeback per specification plus any additional charges incurred to have the pallet(s)/shipment(s) meet the specifications. Failure of specification #5-6 will result in a chargeback as well as a chargeback of the actual freight charges incurred.
How do I get FedEx Ground Collect shipping capabilities?
1. First, the Neiman Marcus vendor needs to open a FedEx Express and Ground account number.
2. Once the account numbers are established, contact FedEx Customer Service at 1-877-340-2840 and request to be authorized to ship Ground Collect packages.
a. The vendor can also request to ship online at FedEx.com.
b. If shipping via your in house manifest system, you will need to select “bill ground collect” billing option in this system.
c. If you are shipping via the internet at FedEx.com, you will need to select the “bill ground collect” billing option box.
d. In both scenarios the packages shipped will be billed collect when the driver reaches his destination and scans the delivery cartons and then scans the collect billing barcode at the Neiman Marcus facility.
CARTON DAMAGES
Failure to perform Routing, Packaging and Shipping Specifications that result in damage to cartons on pallets, will incur a $100 chargeback per specification plus any additional charges required to have the pallet(s)/shipment(s) meet the specifications. Carton Damages will be returned to the Vendor at the Vendor’s expense.