Note: All merchandise must be packaged by selling unit unless an exception has been granted. For exceptions please contact your merchant representative to have a prep form completed.

All merchandise must be labeled with the manufacture style number & merchandise description.

  1. Always fill all inner voids with packing materials (dunnage). 
  2. Hard-goods must be separated/protected within the container so they do not rub or strike against other items in the same container. This standard applies to re-shippers and non re-shippers.
  3. All non-apparel items must be packaged individually by NM Direct selling units. Merchandise purchased as sets or ensembles must be invoiced and shipped with the component parts together and not separated into multiple shipments. 
  4. NMD requires that all merchandise be labeled with a style number for identification. Merchandise that is packed in bubble-wrap or plastic must have the style number of the merchandise written or labeled on the outside of the bubble-wrap or plastic.
  5. Printed materials may not be used as dunnage.
  6. The use of Polystyrene Loosefill (peanuts) as a packing medium is acceptable, but the item must be secured within the carton so it does not ‘act about’ or ‘migrate’ toward the sides of the package.
  7. Hay or straw is expressly forbidden for usage as packing material. 
  8. Sharp, narrow, or pointed objects (i.e. table legs, pot handles) must be wrapped and secured in such a way that prevents them from puncturing the carton from within. 
  9. Large or oversize packages must have some sort of reinforcement in the center of the carton to prevent collapse under extreme weight conditions (typical stacking in a ship-alone environment). This type of damage is a high risk.
  10. Some large items should be double-boxed, with a minimum of 3 inches on each side of the interior box, with dunnage on all six sides. Refer to the ‘Requirements For Focus Merchandise Categories’ section of this area for more detail.