Soft Goods/Apparel

  1. Unless instructed otherwise on the purchase order, all apparel orders should be packed with hangers inserted into the garments. Do not use hangers provided by NM Stores as part of the free hanger program.

    1. Hangers should fit the merchandise appropriately. 

  2. GOH apparel must be fully protected with a clear plastic bag. Poly bags for shorter garments must be no longer than 35".

    For garments longer than 35", vendors must ensure poly bags are no longer than 62".

  3. No specific length requirements for garments longer than 40" as long as the plastic covers the garment.

  4. Sweaters and fragile or beaded garments may be folded and flat-packed in presentable fashion, enclosed in a protective clear plastic bag.

  5. All hangtags should be attached with plastic barbs.

  6. Safety pins should not be used.

  7. All items should be labeled with the fabric content, country of origin, and care labels.

  8. Linens, including pillows, must be wrapped in protective plastic. These may be placed in master cartons for shipment. Towels must be packaged separately by SKU (by style and color).

  9. Handbags should come with a poly bag or box even if a cloth cover is provided.

  10. Draperies should be on hangers (by selling unit) protected with plastic or in a clear plastic zip bag that fits the product appropriately. (Should not have too much movement) Rod’s and Finials should be packed by selling unit.

  11. Per the Federal Trade Commission,

    1. A garment with a neck, the country of origin must be disclosed on the front of a label attached to the inside center of the neck – either midway between the shoulder seams or very near another label attached to the inside center of the neck.

    2. A garment without a neck, and on other kinds of textile products, the country of origin must appear on a conspicuous and readily accessible label on the inside or outside of the product.

    3. For other kinds of textile products, the country of origin must appear on a conspicuous and readily accessible label on the inside or outside of the product.

    4. Please refer to the follow document FTC Labeling

Shoes

  1. All shoes must have dust bags.

  2. Each shoe must be contained in an individual plastic bag to prevent damage.

  3. Shoes must contain enough packing material to prevent movement of the shoes within the box.

  4. Extra heel caps must be secured within the box to prevent damage to the shoes.

  5. Shoe boxes must be secured to prevent the box from opening.

Jewelry

  1. Merchandise must be separated, packaged and protected by individual SKU (style/color/size) within a poly bag

  2. All jewelry must be packaged by selling unit.

  3. All peripheral items must be packaged with matching jewelry (i.e., jewelry item, pouch, warranty card, polishing cloth, presentation box, etc.)

  4. Any jewelry sets, i.e., multiple/3 bangle bracelets must be packaged together within a poly bag.

  5. All jewelry should be packaged and shipped with Pouches or presentation boxes.

  6. Appropriately sized pouches must be shipped with jewelry (no jewelry should be inside pouch).

  7. Any type of presentation box must include jewelry inside the designated box. This includes watch boxes, gift tins, sunglass cases, etc.

  8. If your item is shipped in unique or signature packaging, this packaging must be approved prior to shipment.  Please contact NMD Packaging department.  Specific items may require a 10% overage of packaging sent direct to our Las Colinas Fulfillment Center. 

  9. Pricing of any kind should not be on the packaging or merchandise. 

  10. Each item must have a sticker, tag, stamp, or hangtag attached to the merchandise indicating the manufacture style #.

Towel and Linens

 

1.       Towel and Linen vendors which ship to NMD via a FULL truckload must palletize that product. 

2.       Linens, including pillows, must be wrapped in protective plastic. These may be placed in master cartons for shipment. Towels must be packaged separately by SKU (by style and color).

 

Food

Each item must contain the following:

1.       Name of the product.

2.       Net weight of the product.

3.   The product must have one of the following:

     a. Manufacturer’s name and place of business.

     b. Packer’s name and place of business.

     c. “Distributed by Neiman Marcus, Dallas, TX 75201” (Must have authorization to use)

4.       Name and address of the vendor.

5.       Ingredients.

6.       Nutritional labels. If exempt you must provide documentation to your merchant representative prior to the merchandise arriving at a Neiman Marcus facility.

7.       Expiration date or best by date. (Julian date is not accepted as the expiration date; however the product may contain the julian date for vendor tracking.)

8.   Baskets or sets containing units with multiple expiration dates must have the expiration dates listed on the outside of the box or basket.

9.       Each PO must contain merchandise with the same expiration

 

Rugs

  1. Must be in a bag of at least 6mil in thickness.

  2. The ends must be secured shut and taped down to the bag  

    1. All rugs should be rolled tightly so that the ends are aligned.

    2. Rugs should be packed tightly into the polybag. All excess material should be taped down. Please see Rug Packaging Training document for further packaging details (click here forRug Packaging Training Document).

  3. Hand Knotted rugs should be folded.

 Furniture

1.    Special handling instructions (i.e. ‘Fragile’, ‘Glass’ or directional arrows) must be used and are helpful to Neiman Marcus furniture handlers, and to our freight carriers. However, the use of these warning signs does not supplant the packaging requirements outlined in this document.

2.    Product with glass, doors, or drawers must be labeled ‘Truck From’.

3.    All case goods should be resting on a minimum 1” x 4” wood platform.

4.    Within the container, corner guards or reinforcements must protect all corners of the item, and edges protruding in the body of the item.

5.    Glass must be wrapped in bubble and placed in a separate carton, secured inside the outer container. 

6.    Marble must be wrapped in bubble and placed in a separate carton, packed vertically within the outside container.

7.    Drawers, doors, hardware, shelving, etc. must be packed securely within the container.

8.    See National Motor Freight Classification (NMFC) item 79000 for additional minimum packing requirements for Furniture.

9.    Furniture items must be packaged in the applicable "F" package as referenced in items under FURNITURE GROUP in the National Motor Freight Classification. See Item 79000 for additional information.

10. As a minimum requirement, furniture items tendered for transportation must also conspicuously bear the triangular symbol certifying that this item meets the performance requirements of National Motor Freight Classification Item 181.

*Furniture packaging needs to be Rule 181 compliant. See number 14 under the reshipper guidelines for a link to an application.*  

 

Mirrors/Framed Art (if designated as re-shippers)

1.    Mirrors/framed art should be double-boxed, with a minimum of 3 inches on each side of the interior box, with dunnage on all six sides.  For an example click here

2.    Mirrors/framed art may be packed in a double-wall container large enough for 6” of bubble-wrap on all sides of the product.

    1. Packing material between the mirror and the glass must be shock absorbent. (Do not use packing material that will put direct pressure on the mirror)

    2. Raised portions of the merchandise should be protected. (Decorations or extensions)

3.    Containers must have some sort of reinforcement in the center of the carton to prevent collapse under extreme weight conditions (typical stacking in a ship-alone environment). 

4.    See NMFC Item 137440 sub 1 for additional minimum packing requirements for mirrors and framed art.

5.    Special handling instructions (i.e. ‘Fragile’, ‘Glass’ or directional arrows) must be used and are helpful to Neiman Marcus package handlers. However, the use of these warning signs does not supplant the packaging requirements outlined in this document.

 

Dinnerware/Glassware

1.    Dinnerware and glassware must be packaged by NM Direct selling units (if the selling unit is greater than 1), as specified on the purchase order.

2.    The most important factor for packing dinnerware/glassware is that it is tightly packed within the vendor package, and all voids are filled with appropriate dunnage.

3.    Bubble is the preferred method of wrapping individual pieces of dinnerware/glassware.

4.    See NMFC Item 47500 (dinnerware) and Item 88140 (glassware) for additional minimum packing requirements.

 

Lamps

  1. Lamps should be boxed with the lamp and the shade together. If not please contact your merchant representative and ask for an exception. A prep form would need to be completed by the merchant to allow the exception. (Exception: Merchandise must still be packed by selling unit – One box per shade or lamp base) 
    For questions contact nmd packaging at nmdpackaging@neimanmarcus.com.

  2. Lamps and lampshades should be packed in separate boxes within the outer container.

    1. Shade should not be touching the side of the box. If the shade can not be suspended with space between the shade and the box then appropriate packing material may be used. . Paper or any absorbent packing material to keep the shade centered may be used. Please note that paper with printed material on it is not allowed.

  3. A lamp base that is breakable must have at least 3” of packing material between the base and the box. (Glass, Ceramic, crystal etc...)

  4. All items should be secure within the box. (Not moving around)

  5. All small items must be easily visible to our customers. (Example: Finials or screws placed a red bag or attached to the lamp or cord.)

  6. See NMFC Item 109400 for additional minimum packing requirements for lamps.

  Ceramic or Glass Home Décor

1.    Home décor items must be packaged by NM Direct selling units, as specified on the purchase order.

2.    The most important factor for packing ceramic or glass home decor is that it is tightly packed within the vendor package, and all voids are filled with appropriate dunnage.

3.    Bubble is the preferred method of wrapping individual pieces of dinnerware/glassware.

4.    Accessories or pumps need to be secure within the box.

5.  If the merchandise is to be placed in re-shipper box please refer to the re-shipper guidelines.

 

 Stone/Concrete/Garden

1.    Large or heavy stone or concrete garden items should be packed following the guidelines established for furniture product.

2.    If Re-shipper, merchandise must be packed in a double-wall container.

3.    Special handling instructions (i.e. ‘Fragile’, ‘Glass’ or directional arrows) must be used and are helpful to Neiman Marcus package handlers. However, the use of these warning signs does not supplant the packaging requirements outlined in this document.

4.    Within the container, corner guards or reinforcements must protect all corners of the item, and edges protruding in the body of the item.

5.  The stronger points of the item should be supported. Thin/Weaker points should not be touching sides of box or packaging.

6.    Heavy garden items often need to be floor loaded by the shipper. These items must be packed in such a way to prevent crushing by other packages stacked on top of them.

7.  Accessories or pumps need to be secure within the box.

 

Non-Breakable Re-Shipper Cartons

  1. Merchandise should be secure within the box. (Not moving around)

  2. Corrugated cartons must at a minimum meet specifications of fiberboard corrugated boxes as shown in Item 222 of the National Motor Freight Classification (NMFC) and display box maker certificate on the carton with ‘Bursting Test Strength’ and/or ‘Edge Crush Test Strength’ identified. Bursting Test Strength and/or Edge Crush Test Strength must meet National Motor Freight Classification Standards. (See attached).

    1. Burst tests are set for a box to ride on a pallet to its destination. For shipping parcel post a quick measurement would be for the merchandise to be half the weight of the bust test on the box.

  3. Sharp edges and pressure points must be protected.

  4. Some packing material must be used to keep the merchandise from being scratched or marked.

All Items Soft Goods as well as Hard Goods

Country of Origin Marking Guidelines:

  1. All items must be labeled with Country of Origin

  2. Items shipped to NMD in a reshipper box, the label should be on the reshipper box

  3. Items shipped to NMD in a vendor box, the label should be on the vendor box

  4. Items shipped to NMD in bulk (bubble wrapped for protection), the label should be on the item