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EDI
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EDI Requirements
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Suppliers - New to EDI
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Suppliers - Making Changes
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EDI Provider Options
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EDI Mapping Specs and Guidelines
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EDI Mapping Specs and Guidelines5010 Maps for NMGOne
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EDI Mapping Specs and GuidelinesFirst Gate Validation Errors
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EDI Mapping Specs and GuidelinesStore and DC Associations - East Coast
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EDI Mapping Specs and GuidelinesStore and DC Associations - West Coast
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EDI Mapping Specs and Guidelines852 Sales & On-Hand
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InterTrade UPC ecCatalogue
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Vendor Relations
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Shipping Document Requirements
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Carton and Packaging Requirements
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Merchandise Packing Guidelines
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Merchandise Ticketing and Labeling
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Merchandise Ticketing and LabelingFur Labeling Act
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Expense Offset Chargebacks
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Expense Offset ChargebacksClaim Inquiry
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FAQ
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Webinars
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Transportation
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TransportationGeneral Routing and Shipping Instructions
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TransportationStore and Facility Addresses
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TransportationShipping Definitions and Forms
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TransportationConsolidator Shipping Instructions
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TransportationShipping in Commercial Trade Zones
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TransportationFedEx Ground Collect Shipping Instructions
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TransportationCarrier Links
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TransportationTransportation Chargebacks
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TransportationTransportation Chargebacks Detail
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TransportationTransportation Claim Inquiry
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Drop Ship
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Drop Ship Requirements
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Drop Ship RequirementsShipping and Invoicing Instructions
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Drop Ship RequirementsOrder Acknowledgement and FTC Guidelines
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Drop Ship RequirementsReturn Policy
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Drop Ship RequirementsDrop Ship FAQs
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NMD Returns To Vendor
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Supplies
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Routing
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Packing and Shipping
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Invoicing
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Chargebacks
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Purchase Orders
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Dock Appointments
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Vendor Checklist
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Transportation Claim Inquiry

The Neiman Marcus Group on-line claim inquiry system enables us to streamline our process to provide our vendors with more accurate and timely resolution to Transportation claim inquires (T claims). Vendors can access claims and supporting documentation via the web link below using the vendor's Neiman Marcus duns number. Vendors can search by claim number to locate documentation for the desired claim. If the claim does not appear to be valid, the vendor can then file an on-line inquiry. 


NMG Claim Inquiry Web Link:
https://docunav.nmgops.com/VendorLink/

To Check on Claim Status Web Link:
https://docunav.nmgops.com/realforms4/

                                                                                                                    

Transportation Claim Inquiry Policies

All Transportation claim inquiries must be submitted on-line using the NMG Claim Inquiry System. 
All Transportation claim inquiries will be addressed within 10 business days. 
The Transportation Department addresses expense offset chargebacks on a case by case basis.
Transportation claims over six months old can not addressed. 

 

The Transportation Department takes extensive time and energy to ensure that before an expense offset chargeback is charged to you that our staff has performed adequate research. We also provide counseling if you ever have questions about your shipment.