Expense Offset Chargebacks
Last modified on Feb 20, 2020, 11:12:41 AM CST
Neiman Marcus Group
CODE |
CARTON LABELING & PACKAGING |
AMOUNT |
UOM |
SERVICE FEE |
301 |
CARTON LABEL MISSING REQ INFO |
$10 |
CARTON |
$150 |
302 |
CARTON LABEL INACCURATE INFO |
$10 |
CARTON |
$150 |
303 |
GS-1 LABEL PLACEMENT INCORRECT |
$10 |
CARTON |
$150 |
304 |
GS-1 LABEL NON-SCANNABLE |
$10 |
CARTON |
$150 |
305 |
NOT PACKED by SKU/STYLE as EXPECTED |
$10 |
CARTON |
$150 |
306 |
NOT PACKED by STORE as EXPECTED |
$10 |
CARTON |
$150 |
307 |
UNAPPROVED 20 DIGIT BARCODE |
$10 |
CARTON |
$150 |
308 |
UNAUTHORIZED PACKING MATERIAL |
$5 |
CARTON |
$150 |
309 |
NO SECURITY TAPE |
$5 |
CARTON |
$150 |
310 |
NO CARTON INSERT |
$5 |
CARTON |
$150 |
311 |
CARTON WEIGHT EXCEEDS MAX |
$5 |
CARTON |
$150 |
312 |
CARTON SIZE EXCEEDS MAX |
$5 |
CARTON |
$150 |
313 |
INSUFFICIENT PACKING MATERIAL IN CARTON |
$5 |
CARTON |
$150 |
CODE |
FLOOR READY |
AMOUNT |
UOM |
SERVICE FEE |
401 |
NO OR NON-COMPLIANT HANGER |
$0.40 |
EA |
$250 |
402 |
UNAPPROVED HANGER DEPT (NMD) |
$0.40 |
EA |
$250 |
403 |
NO STYLE# ON MERCHANDISE |
$0.10 |
EA |
$250 |
404 |
NO HANDBAG/SHOE DUST COVERS (NMD) |
$7 |
EA |
$250 |
405 |
UNSECURED SHOE BOX LID |
$0.10 |
EA |
$250 |
406 |
NO POUCH W/JEWELRY SHIPMENT (NMD) |
$1 |
EA |
$250 |
407 |
PROTECTIVE COVERING - MISSING OR NOT ACCORDING TO ITEM DIMENSIONS (GOH) |
$0.25 |
EA |
$250 |
408 |
NOT PACKED BY SELLING UNIT |
$500 |
SHIPMENT |
|
409 |
PREP |
$500 |
SHIPMENT |
|
410 |
100% INSPECTION (Failed QA Audit) |
$500 |
SHIPMENT |
|
411 |
MISSING TICKET |
$0.10 |
EA |
$250 |
412 |
INCORRECT UPC ON TICKET |
$0.10 |
EA |
$250 |
413 |
MISSING/INCORRECT INFO ON TICKET |
$0.10 |
EA |
$250 |
414 |
UPC NOT SCANNABLE |
$0.10 |
EA |
$250 |
415 |
RETAIL NOT ON UPC TICKET |
$0.10 |
EA |
$250 |
416 |
INCORRECT RETAIL ON TICKET |
$0.10 |
EA |
$250 |
417 |
INCORRECT TICKET ON MERCHANDISE |
$0.10 |
EA |
$250 |
418 |
MISSING/INCORRECT INFO ON TICKET |
$0.10 |
EA |
$250 |
CODE |
EDI/ASN/SHIPMENT ACCURACY |
AMOUNT |
UOM |
SERVICE FEE |
501 |
MISSING ASN |
$10 |
CARTON |
$250 |
502 |
INCORRECT DC LOCATION |
$500 |
ASN |
|
503 |
INCORRECT STORE/DC LOCATION |
$500 |
ASN |
|
504 |
ASN Qty > PO Qty (SE) |
$250 |
ASN |
|
505 |
GTIN TRANSMITTED - NOT ON PO (UP or UI) |
$500 |
ASN |
|
506 |
GTIN TRANSMITTED - NOT ON PO/STORE (US) |
$500 |
ASN |
|
507 |
SKU NOT EXPECTED |
$50 |
CARTON |
$250 |
508 |
SKU NOT IN CARTON |
$50 |
CARTON |
$250 |
509 |
SKU NOT ON ASN/SHIPMENT |
$50 |
CARTON |
$250 |
510 |
ASN CASE UNIT SHORTAGE |
$50 |
CARTON |
$250 |
511 |
ASN CASE UNIT OVERAGE |
$50 |
CARTON |
$250 |
512 |
OVERALL SHIPMENT ACCURACY <98% |
$250 |
ASN |
|
513 |
INVALID 856 DATA FORMAT |
$250 |
ASN |
|
514 |
INVALID 810 DATA FORMAT |
$10 |
PER INVOICE |
$150 |
517 |
MISSING 810 INVOICE |
$250 |
PER PO |
|
CODE |
PACKING SLIP |
AMOUNT |
UOM |
SERVICE FEE |
601 |
NO PACKING SLIP AS REQUIRED |
$10 |
CARTON |
$250 |
602 |
MISSING P/S INFO |
$5 |
CARTON |
$250 |
603 |
INACCURATE P/S INFO |
$5 |
CARTON |
$250 |
CODE |
PURCHASE ORDER |
AMOUNT |
UOM |
SERVICE FEE |
701 |
PO EARLY |
$250 |
PO |
|
702 |
PO LATE/CANCELLED |
$250 |
PO |
|
703 |
MISROUTE |
$250 |
PO |
|
CODE |
FTC REQUIREMENTS |
AMOUNT |
UOM |
SERVICE FEE |
901 |
FUR LABELING NOT COMPLIANT OR MISSING |
$1000 |
SHIPMENT |
|
902 |
NO COUNTRY OF ORIGIN ON MERCHANDISE |
$1000 |
SHIPMENT |
|
903 |
MULTIPLE COUNTRIES OF ORIGIN |
$1000 |
SHIPMENT |
|
904 |
MISSING FABRIC CONTENT |
$1000 |
SHIPMENT |
|
Drop Ship
Compliance violation amounts will be issued per PO @ Order cost:
* Charge of $25 for Order Cost less than $300
* Charge of $150 for Order Cost greater than $300
CODE |
VIOLATIONS |
201 |
LATE SHIP |
202 |
MULTIPLE SHIP DATES |
203 |
FURNITURE/RUG EARLY NO NOTIFICATION |
204 |
FAILURE TO RESPOND TO COMMUNICATION WITHIN 48HRS |
210 |
PACKING LIST RECIEVED AFTER 48HRS |
211 |
INCORRECT SUBMISSION OF PACKING LIST |
212 |
NO PO/TICKET NUMBER |
213 |
INACCURATE PACKING SLIP INFORMATION |
220 |
WRONG MERCHANDISE |
221 |
SUPPLIER ERROR |
222 |
OVERAGE |
223 |
ORDER SHIPPED INCOMPLETE |
231 |
ORDER SHIPPED AFTER CONFIRMATION/CANCEL |
232 |
MISROUTE |
233 |
INCORRECT TRACKING |
234 |
NO ASSEMBLY INSTRUCTIONS INCLUDED |
235 |
POOR PACKAGING |
240 |
NO FIBER CONTENT OR CARE LABEL |
241 |
NO COUNTRY OF ORIGIN |