Expense Offset Chargebacks
Last modified on Feb 20, 2020, 11:12:41 AM CST
Neiman Marcus Group
| CODE |
CARTON LABELING & PACKAGING |
AMOUNT |
UOM |
SERVICE FEE |
| 301 |
CARTON LABEL MISSING REQ INFO |
$10 |
CARTON |
$150 |
| 302 |
CARTON LABEL INACCURATE INFO |
$10 |
CARTON |
$150 |
| 303 |
GS-1 LABEL PLACEMENT INCORRECT |
$10 |
CARTON |
$150 |
| 304 |
GS-1 LABEL NON-SCANNABLE |
$10 |
CARTON |
$150 |
| 305 |
NOT PACKED by SKU/STYLE as EXPECTED |
$10 |
CARTON |
$150 |
| 306 |
NOT PACKED by STORE as EXPECTED |
$10 |
CARTON |
$150 |
| 307 |
UNAPPROVED 20 DIGIT BARCODE |
$10 |
CARTON |
$150 |
| 308 |
UNAUTHORIZED PACKING MATERIAL |
$5 |
CARTON |
$150 |
| 309 |
NO SECURITY TAPE |
$5 |
CARTON |
$150 |
| 310 |
NO CARTON INSERT |
$5 |
CARTON |
$150 |
| 311 |
CARTON WEIGHT EXCEEDS MAX |
$5 |
CARTON |
$150 |
| 312 |
CARTON SIZE EXCEEDS MAX |
$5 |
CARTON |
$150 |
| 313 |
INSUFFICIENT PACKING MATERIAL IN CARTON |
$5 |
CARTON |
$150 |
| CODE |
FLOOR READY |
AMOUNT |
UOM |
SERVICE FEE |
| 401 |
NO OR NON-COMPLIANT HANGER |
$0.40 |
EA |
$250 |
| 402 |
UNAPPROVED HANGER DEPT (NMD) |
$0.40 |
EA |
$250 |
| 403 |
NO STYLE# ON MERCHANDISE |
$0.10 |
EA |
$250 |
| 404 |
NO HANDBAG/SHOE DUST COVERS (NMD) |
$7 |
EA |
$250 |
| 405 |
UNSECURED SHOE BOX LID |
$0.10 |
EA |
$250 |
| 406 |
NO POUCH W/JEWELRY SHIPMENT (NMD) |
$1 |
EA |
$250 |
| 407 |
PROTECTIVE COVERING - MISSING OR NOT ACCORDING TO ITEM DIMENSIONS (GOH) |
$0.25 |
EA |
$250 |
| 408 |
NOT PACKED BY SELLING UNIT |
$500 |
SHIPMENT |
|
| 409 |
PREP |
$500 |
SHIPMENT |
|
| 410 |
100% INSPECTION (Failed QA Audit) |
$500 |
SHIPMENT |
|
| 411 |
MISSING TICKET |
$0.10 |
EA |
$250 |
| 412 |
INCORRECT UPC ON TICKET |
$0.10 |
EA |
$250 |
| 413 |
MISSING/INCORRECT INFO ON TICKET |
$0.10 |
EA |
$250 |
| 414 |
UPC NOT SCANNABLE |
$0.10 |
EA |
$250 |
| 415 |
RETAIL NOT ON UPC TICKET |
$0.10 |
EA |
$250 |
| 416 |
INCORRECT RETAIL ON TICKET |
$0.10 |
EA |
$250 |
| 417 |
INCORRECT TICKET ON MERCHANDISE |
$0.10 |
EA |
$250 |
| 418 |
MISSING/INCORRECT INFO ON TICKET |
$0.10 |
EA |
$250 |
| CODE |
EDI/ASN/SHIPMENT ACCURACY |
AMOUNT |
UOM |
SERVICE FEE |
| 501 |
MISSING ASN |
$10 |
CARTON |
$250 |
| 502 |
INCORRECT DC LOCATION |
$500 |
ASN |
|
| 503 |
INCORRECT STORE/DC LOCATION |
$500 |
ASN |
|
| 504 |
ASN Qty > PO Qty (SE) |
$250 |
ASN |
|
| 505 |
GTIN TRANSMITTED - NOT ON PO (UP or UI) |
$500 |
ASN |
|
| 506 |
GTIN TRANSMITTED - NOT ON PO/STORE (US) |
$500 |
ASN |
|
| 507 |
SKU NOT EXPECTED |
$50 |
CARTON |
$250 |
| 508 |
SKU NOT IN CARTON |
$50 |
CARTON |
$250 |
| 509 |
SKU NOT ON ASN/SHIPMENT |
$50 |
CARTON |
$250 |
| 510 |
ASN CASE UNIT SHORTAGE |
$50 |
CARTON |
$250 |
| 511 |
ASN CASE UNIT OVERAGE |
$50 |
CARTON |
$250 |
| 512 |
OVERALL SHIPMENT ACCURACY <98% |
$250 |
ASN |
|
| 513 |
INVALID 856 DATA FORMAT |
$250 |
ASN |
|
| 514 |
INVALID 810 DATA FORMAT |
$10 |
PER INVOICE |
$150 |
| 517 |
MISSING 810 INVOICE |
$250 |
PER PO |
|
| CODE |
PACKING SLIP |
AMOUNT |
UOM |
SERVICE FEE |
| 601 |
NO PACKING SLIP AS REQUIRED |
$10 |
CARTON |
$250 |
| 602 |
MISSING P/S INFO |
$5 |
CARTON |
$250 |
| 603 |
INACCURATE P/S INFO |
$5 |
CARTON |
$250 |
| CODE |
PURCHASE ORDER |
AMOUNT |
UOM |
SERVICE FEE |
| 701 |
PO EARLY |
$250 |
PO |
|
| 702 |
PO LATE/CANCELLED |
$250 |
PO |
|
| 703 |
MISROUTE |
$250 |
PO |
|
| CODE |
FTC REQUIREMENTS |
AMOUNT |
UOM |
SERVICE FEE |
| 901 |
FUR LABELING NOT COMPLIANT OR MISSING |
$1000 |
SHIPMENT |
|
| 902 |
NO COUNTRY OF ORIGIN ON MERCHANDISE |
$1000 |
SHIPMENT |
|
| 903 |
MULTIPLE COUNTRIES OF ORIGIN |
$1000 |
SHIPMENT |
|
| 904 |
MISSING FABRIC CONTENT |
$1000 |
SHIPMENT |
|
Drop Ship
Compliance violation amounts will be issued per PO @ Order cost:
* Charge of $25 for Order Cost less than $300
* Charge of $150 for Order Cost greater than $300
| CODE |
VIOLATIONS |
| 201 |
LATE SHIP |
| 202 |
MULTIPLE SHIP DATES |
| 203 |
FURNITURE/RUG EARLY NO NOTIFICATION |
| 204 |
FAILURE TO RESPOND TO COMMUNICATION WITHIN 48HRS |
| 210 |
PACKING LIST RECIEVED AFTER 48HRS |
| 211 |
INCORRECT SUBMISSION OF PACKING LIST |
| 212 |
NO PO/TICKET NUMBER |
| 213 |
INACCURATE PACKING SLIP INFORMATION |
| 220 |
WRONG MERCHANDISE |
| 221 |
SUPPLIER ERROR |
| 222 |
OVERAGE |
| 223 |
ORDER SHIPPED INCOMPLETE |
| 231 |
ORDER SHIPPED AFTER CONFIRMATION/CANCEL |
| 232 |
MISROUTE |
| 233 |
INCORRECT TRACKING |
| 234 |
NO ASSEMBLY INSTRUCTIONS INCLUDED |
| 235 |
POOR PACKAGING |
| 240 |
NO FIBER CONTENT OR CARE LABEL |
| 241 |
NO COUNTRY OF ORIGIN |