Chargebacks apply to all divisions of The Neiman Marcus Group.
Click here to view an example of the Chargeback Letter.
| Code | Description of Chargeback | Amount |
| T01 | Unauthorized direct to store shipment | $150 (per carton) |
| T02 | Freight charges for unauthorized carrier | Cost of freight + $50 processing fee |
| T03 | Over weight & carton specifications | Cost of freight + $50 processing fee |
| T04 | Miscellaneous freight charges (i.e. duty, taxes, weight inspection fee) | Cost of freight charge + $50 processing fee |
| T05 | Mis-route/Shipment shipped to the wrong address | $150 Flat Rate (per shipment) |
| T06 | Multiple BOL on same/consecutive business days to same destination | Cost of freight + $50 processing fee |
| T07 | Carrier detention charges at origin | Cost of freight charge + $50 processing fee |
| T08 | Valid P.O. not listed on BOL or carrier freight invoice | $150 (per carton) |
| T11 | Declared value charges | Cost of declared value + $50 processing fee |
| T12 | Past due prepaid freight charges | Carrier freight charges + $150 processing fee |
| T13 | Unauthorized air freight shipment | Cost of freight + $50 processing fee |
| T14 | Miscellaneous charge added to merchandise invoice | Charge + $50 processing fee |
| T15 | Freight charges for unauthorized service level | Cost of freight + $50 processing fee |
| T16 | Wrong ship to info on the BOL or carrier label | $50 (per shipment) |
| T17 | Incomplete or inaccurate DC or carton count info entered into Consolidator web portal | $150 (per shipment) |
| T18 | Incomplete or inaccurate cubic feet info entered into Consolidator web portal | $250 (per shipment) |
| T19 | Consolidator pick up window less than 3 hours | $150 (per shipment) |
| T20 | Consolidator pick-up cancellation with less than 12 hours advance notice for local areas: CA, NJ, NY, PA | $100 (per shipment) |
| T21 | Consolidator pick-up cancellation with less than 12 hours advance notice for remote areas: Long Island, NY, San Diego or 930-959 zip codes | $250 (per shipment) |
| T22 | Deliveries to Consolidator not scheduled through Consolidator web portal | $10 (per carton) up to $150 (per shipment) - $50 minnimum |
| T23 | Freight delivered to Consolidator unsecured | $200 (per shipment) + $35/hr if >2 hours of labor required |